Networking and learning was at its best last week in Aspen with over 165 people attending the Rocky Mountain Utility Exchange Sept. 19-21.
More than 30 presentations and posters were presented that explored utility case study best practices and lessons learned from hands-on practitioners who develop, implement, and evaluate utility customer programs. Keynote presenters focused on how utilities can push themselves to the next level with technology, customer engagement, and setting high goals for performance and the future design of Utility Program Portfolios.
If you were unable to attend, you can download presentations related to energy and water efficiency, financing, renewable energy, storage and electric vehicles and key account customer management. Login is required, but access is free, so please forward this message to anyone who didn’t attend but who you know would benefit from the information presented.
Rocky Mountain Utility Exchange facilitates a networking and professional development conference for staff representatives of energy and water utilities serving Colorado and neighboring states. This event attracts about 150 utility and government staff who are responsible for the design and delivery of customer-centric utility programs, including resource efficiency, load management/growth, distributed energy and customer/member service operations. Trade allies that provide products and services to support utility programs also contribute their expertise to an agenda that focuses on utility best practices, case studies and lessons learned.
Source: Utility Exchange, 9/27/18
Deadline: March 16
The Advisory Committee is now accepting session proposals for the 12th Rocky Mountain Utility Exchange. Presentations that address this year’s theme, “United We Understand,” as it relates to utility end-users will receive preference. The theme leverages concepts from the recent Shelton Group EcoPulse Report.
This is your opportunity to share your experiences collaborating with other utilities and other departments within your own utility to achieve greater impacts in residential, commercial and industrial end-use applications through a customer-oriented approach.
The event will explore case study best practices and lessons learned about customer-facing programs related to energy (gas and water) efficiency, strategy, issues and integration with renewable energy, demand response and more.
Special consideration will be given to presentations that highlight:
- Consumer engagement and unifying messages
- Gas, electric and/or water utility programs cooperating across departments or service territories to improve the customer experience
- New energy-efficiency and demand management technology, storage and electric vehicles
- Energy-efficiency and renewables programs collaborating with local and regional efforts on carbon action or greenhouse gas goals
- Strategic on-site energy and distribution system management
The conference provides general and breakout session interaction as well as networking opportunities. Proposed presentation formats may include:
- General or breakout sessions up to 20 minutes long with Q&A
- Snapshot panel talks of up to five minutes
- Poster discussions during the Wednesday evening reception
- Friday morning workshops or round table discussions two to four hours in length
The Rocky Mountain Utility Exchange is an intimate forum for networking and professional development that takes place at Aspen Meadows Resort in Aspen, Colorado. Around 150 utility and government organization staff and trade allies attend, giving everyone the chance to learn about utility customer programs and services, and products to support them. This year’s event is scheduled for Sept. 19-21.
For professionals who have not previously attended the RMUE, a limited number of scholarships are available. See the FAQ sheet for details and to download an application.