Free lunchtime webinars for utilities begin November 16

Webinar Series Will Help Utilities Save Money & Better Serve Their Customers

Today Clean Energy Ambassadors (CEA) announced its 2010-2011 Lunchtime Webinar Series.

“The webinars for this season will feature local utility managers who have found solutions to some vexing problems, from how to help low-income customers or those who speak only Spanish, to which kind of energy audit is most cost-effective in a given situation,” said Jill Cliburn, a public-power utility veteran who leads the Clean Energy Ambassadors program.

Webinars will be held from noon to 1 pm Central time (11 a.m. to noon Mountain) on the third Tuesday of each month, beginning in November. Presentations will last about a half-hour, followed by questions and answers to round out the hour. Because the Webinars are focused on needs of consumer-owned utilities primarily in the Midwest and Plains states, the discussion can be specific, candid, and informal.

Webinar 1: Low Cost/No Cost Energy Savers – Nov. 16, 2010
Help your customers reduce their bills using measures that are proven to give lots of bang for little bucks. Compare give-away programs, direct installs, and strategies to boost customer follow-through. Speakers from Springfield City Water Light and Power in Illinois and the City of Boulder, Colorado.

Webinar 2: Infrared Cameras – The Utility How and Why – Dec. 20, 2010
Learn how you can use an IR camera to detect and repair distribution system losses, inefficient or failing motors, heat loss from poor insulation, and more. You may even qualify for a free loaner camera and technical support from Western Area Power Administration and CEA.

Webinar 3: Utility Help for Non-English Speakers – Jan. 18, 2011
Find out how other utilities have learned to help Spanish-speaking customers and customers who speak even less common languages. We’ll make handouts available online, pertaining to billing questions and especially to energy efficiency.

Webinar 4: Which Energy Audit Strategy Suits Your Needs – Feb. 15, 2011
Western’s Energy Services Manager Ron Horstman shares experience with all kinds of energy audits, and Linn County (IA) REC’s Steve Carroll shares tips that have worked to ensure that costly on-site audits result in worthwhile energy investments, while customers who have simpler questions get simpler answers.

Webinar 5: Energy Efficiency Tips for Small Businesses – March 15, 2011
Energy Ambassador Jill Cliburn shares tips from the APPA Guide, Energy Matters for Small Business, which she authored. She will also share stories from the field about how some utilities have worked with civic and church groups to expand their reach.

Webinar 6: Schools – A Top Choice for Energy Savings and Outreach – April 19, 2011
Learn about your choices among the programs that are out there to help you help your schools. We’ll start with Iowa schools that have integrated wind energy education with utility support and with the student-centered Green Schools Alliance. Other resources will also be provided.

The Clean Energy Ambassadors website is the Website of the Month in the November Energy Services Bulletin. As most of the utilities in the audience for CEA are also Western energy customers, the webinars will frequently reference resources and best practices from both CEA and the Western program.

Register today for these free educational events!