Check out presentations from 11th RMUEE

This year's RMUEE was one of the best-attended in the event's 11-year history. More than 150 utility program managers and trade allies from around the Rocky Mountain region came to Aspen to learn and brainstorm.

This year’s RMUEE was one of the best-attended in the event’s 11-year history. More than 150 utility program managers and trade allies from around the Rocky Mountain region came to Aspen to learn and brainstorm.(Photo by UtilityExchange.org)

If you did not make it to Aspen this year to network with more than 150 utility professionals and trade allies, you can still find out what everyone was talking about (some of it, anyway). Download the presentations You are leaving WAPA.gov. from the Rocky Mountain Utility Efficiency Exchange (RMUEE), Sept. 27-29, to get a taste of this year’s hot topics.

Energy Auditor Eileen Wysocki of Holy Cross Energy shares her experience with her colleagues during a presentation. "Share, not stare," is the guiding philosophy of the RMUEE.

Energy Auditor Eileen Wysocki of Holy Cross Energy shares her experience with her colleagues during a presentation. “Share, not stare,” is the guiding philosophy of the RMUEE. (Photo by UtilityExchange.org)

Evergreen issues like customer engagement, quality assurance and program evaluation appeared alongside newer issues like electric vehicles, energy storage and smart buildings. If a theme ran through the event it was that utilities must look forward and plan for what is coming next. The industry must grapple with changing demographics, technologies that are altering the customer-utility dynamic and maturing strategies and policies that make energy and cost savings goals harder to reach.

And did we mention, Aspen, Colorado, in September? (Photo by UtilityExchange.org)

If these issues ring a bell, browse the RMUEE presentations to learn more about how your colleagues are preparing for the future. Then you can save the date of Sept. 19-21, 2018, to join them in person at the 12th annual Rocky Mountain Utility Efficiency Exchange.

Sign up to receive notices of upcoming events, including the Call for Presenters for the 12th RMUEE in January 2018.

Poudre Valley REA community solar project broadens access

Sometimes an idea is so good, you just want to be a part of it in some small way. That is how we at WAPA’s Energy Services felt when we learned that Poudre Valley Rural Electric Association You are leaving WAPA.gov. (PVREA), one of our customers, was building a community solar array with GRID Alternatives Colorado You are leaving WAPA.gov. to serve its low-income and nonprofit customers.

Solar for all
The Coyote Ridge Solar Farm will cover nine acres near the Larimer County Landfill with more than 6,000 320-watt solar panels on a tracking system that follows the sun across the sky. PVREA will make 700 kilowatts (kW) of the 1,962-kW array available to low-to-moderate income subscribers and 500 kW for nonprofit organizations in the utility’s service territory. It will be the nation’s largest community solar project of its kind, and demonstrate complex financial modeling and unique siting.  PVREA has partnered with the nonprofit solar installer GRID Alternatives Colorado and the Colorado Energy Office You are leaving WAPA.gov. to develop the project.

In August of 2015, the Colorado Energy Office made a $1.2 million grant to GRID Alternatives Colorado for the express purpose of partnering with utilities to implement low-income community solar projects. That focus fit right in with a specific concern of the PVREA board of directors, noted the utility’s Alternative Energy Administrator Milton Geiger. “They were looking for a project that would bring the benefits of solar power to a greater number of our members,” he said. “Our board believes that equitable access to solar power is a cooperative principle.”

Learning by doing
Coyote Ridge is the seventh project to receive funding from the grant. Originally, the plan was to develop at least five different low-income solar projects with the grant, but GRID Alternatives knows how to stretch a funding dollar and build in community participation at the same time.

Designing a community solar array is a complex task, but assembling the parts calls mostly for elbow grease.

Like Habitat for Humanity, an organization to which it is frequently compared, GRID Alternatives invites individuals and community groups to participate in both residential and commercial-scale solar installations. Although designing a solar array is a complex task, assembling the racking and setting modules turn out to be mostly measuring, lifting, lining up and tightening screws. Low-income homeowners and church and community service groups can participate in building the facilities that will lower their energy costs and reduce their carbon footprint. More importantly, for those interested in long-term careers in the field, GRID Alternatives provides hours of hands-on training.

WAPA gets involved
The project came up during discussions at a community solar workshop WAPA hosted in early June. At first glance, it had everything we love to cover in Energy Services Bulletin stories: a WAPA customer developing renewable energy for the benefit of members who need it most. More than a third of the electricity produced will be offered at a reduced rate to PVREA households with income levels at or below 80 percent of their county’s median. When Geiger later explained GRID Alternatives’ involvement, and the volunteer opportunity, the story became irresistible.

So on a cold, rainy September morning, Energy Services Director Ron Horstman, Electronics Engineer Kevin Hogg and Energy Services Marketing Coordinator Kevon Storie (me) showed up at the site near the Larimer County Landfill, ready to build some solar. For a little background, our personal experience with solar construction runs the gamut. Horstman installed a 3.2-kW solar array on his own home in 2009, while it was Hogg’s first time working on an installation. I have—well—I’ve seen a lot of pictures of photovoltaic systems.

Satisfaction guaranteed
The crew was 53 strong that day, including several individuals, a group from a Unitarian church and engineering students from the Colorado School of Mines, Colorado State University and Denver University.

When we arrived, the rack for the lower half of the array was partially assembled, but many hands made light work. The crew first learned to install the vertical “arms” that hold up the solar modules, and then moved on to mounting the modules themselves. Shortly after lunch, the array was completely assembled and ready to be wired by professional electricians in the coming week. The crew put up a total of 999 solar panels and continued working on the racking on the second section of the solar farm.

The work was hard and the weather was dreary, but the experience was enlightening. Hogg, who lives in Loveland, Colorado, was gratified to see community engagement in action, and is now interested in adding a solar array to his home. Horstman enjoyed talking to the students about their studies and about WAPA. (Note to utilities and related industries: Volunteering for GRID Alternatives is a great way to meet intern candidates.) For my part, I increased my minimal understanding of solar construction and was delighted to see so much progress in the space of a single day.

“We’re from the government and we’re here to help!” WAPA Volunteers from left to right: Kevin Hogg, Ron Horstman and Kevon Storie.

Size, site matter
PVREA joins other WAPA customers in working with GRID Alternatives and the CEO. Empire Electric AssociationYou are leaving WAPA.gov. Delta Montrose Electric AssociationYou are leaving WAPA.gov. Holy Cross EnergyYou are leaving WAPA.gov. Yampa Valley Electric AssociationYou are leaving WAPA.gov. Fort Collins UtilitiesYou are leaving WAPA.gov. San Miguel Power AssociationYou are leaving WAPA.gov. and Grand Valley Power You are leaving WAPA.gov. have all been partners in developing community solar farms that offer solar credits to low-income subscribers. Once constructed, the facilities become utility-owned assets.

Each installation demonstrates a unique characteristic that makes it work for the utility. In the case of PVREA, Coyote Ridge is sited on a large tract of unused land next to the Larimer County landfill that will have minimal environmental impact. The size of the farm is another key aspect of the project. “It drives the economy of scale and makes it replicable for other utilities,” said Geiger.

Replicability is central to the Low-Income Community Solar Demonstration Project. GRID Alternatives, the Colorado Energy Office and utility partners are demonstrating that the benefits of renewable energy are for everyone, one solar installation at a time.

Upper Great Plains taps South Sioux City for Administrator’s Award

WAPA Administrator Mark Gabriel will present WAPA’s prestigious Administrator’s Award to South Sioux City, Nebraska, You are leaving WAPA.gov. Oct. 18 at the Delta Hotels in South Sioux City.  The presentation is part of 2017 National Bioenergy Day, You are leaving WAPA.gov. an event that will be attended by local, state and federal officials and high-ranking industry representatives. Gabriel will also deliver the keynote address, “The Importance of Renewable Energy Diversification,” at Bioenergy Day. The event will also include a tour of the new Green Star Energy You are leaving WAPA.gov. gasifier power plant.

Despite its small size—a population just over 13,000—South Sioux City has consistently delivered innovation along with affordable, reliable power year after year, warranting the honor the award confers on a WAPA customer. But these accomplishments feel almost secondary to the vision that made them happen. South Sioux City is well known among its peers and many other WAPA customers for being exceptionally forward thinking and tenacious at finding and leveraging win-win partnerships.

Leading in renewables
South Sioux City is pursuing clean, low-carbon electricity with a unique mix of projects.

A 2.3-megawatt (MW) photovoltaic array is only the latest example of the town’s efforts to reduce its carbon footprint. The 21-acre solar park began operation in January and generates the equivalent of 5 percent of the city’s total electricity needs. South Sioux City also recently selected a firm to build 15 MW of new wind power and signed an agreement to begin receiving generation from it in 2018. Both the wind and the solar projects are public-private partnerships.

South Sioux City’s Solar Park: 2.3-megawatt array (1,200 panels) located on a 21-acre solar park south of the city, alongside C Avenue. The array generates enough energy to provide 5 percent of South Sioux City’s electrical needs.

South Sioux City’s Solar Park: 2.3-megawatt array (1,200 panels) located on a 21-acre solar park south of the city, alongside C Avenue. The array generates enough energy to provide 5 percent of South Sioux City’s electrical needs. (Photo by Nebraskans for Solar)

In a region where agriculture and related businesses are the leading industries, biomass represents an energy resource that South Sioux City has captured through different projects. Three major food processing plants divert animal, grain and other wastes to an anaerobic digester that extracts methane from the stream and feeds it into the natural gas pipeline. The nearby Siouxland Ethanol Plant You are leaving WAPA.gov. displaces up to 9 percent of its natural gas needs for ethanol production with landfill gas from the LP Gill landfill.

The Scenic Park campground was the site of a pilot program in 2015, using a gasifier woody biomass system to generate 50 kilowatts of electricity from wood waste from storm damage. The unit was so successful that South Sioux City entered into an agreement with Green Star Energy to build a 3-MW gasifier. The new power plant will take city and industrial waste wood and dead and dying trees destined for the landfill and convert it into electricity.

Another potential project with Green Star Energy shows that South Sioux City has not lost sight of the tried-and-true renewable resources. The partners are seeking funding to build an innovative hydropower generator along the Missouri River that flows through the south end of the city. The run-of-river turbine design resembles a boat dock, would be safe for fish and aquatic animals and could produce enough electricity to save South Sioux City about $450 each day.

Conserve, reduce, manage
Energy innovation in South Sioux City is not limited to developing new resources. Planning and wise use are just as important to creating a cleaner, sustainable energy supply.

When peak demand needs to be curtailed, the city takes a two-pronged approach. First, a major industrial load voluntarily ramps down its demand by 11 percent to save not only its own energy costs but the energy costs for the city as a whole. On the residential side, the municipal utility has placed demand meters into service to control peak demand from air conditioner use. Both strategies have helped the community to contain electric costs.

South Sioux City has performed energy audits on all city buildings and facilities, and made improvements to systems such as lighting and heating and cooling, to save energy.

South Sioux City has performed energy audits on all city buildings and facilities, and made improvements to systems such as lighting and heating and cooling, to save energy. (Photo by Ammodramus)

The municipal utility has performed energy audits on all city buildings and facilities to identify energy-saving opportunities. Improvements included adding variable speed drives, converting street and signal lighting to LED and installing LED office lighting. Energy-efficient heating and cooling measures and practices have also been implemented in city buildings.

To address the need for backup support and electric demand relief during peak times, the city is designing a 5-MW, state-of-the-art natural gas-powered generating station. Excess generation from the unit will be offered to the Southwest Power Pool You are leaving WAPA.gov. markets.

Practicing stewardship
South Sioux City was the first city in Nebraska to implement a paperless city council. In addition to reducing environmental impacts, the approach simplifies the archiving of council activities and makes it easier for the public to access more information. A voice-activated council chamber video recording system allows citizens to access live and archived meetings.

Tree health and sustainability are important to South Sioux City, which has qualified for the Arbor Day Foundation’s You are leaving WAPA.gov. Tree City USA designation for 25 years and earned the Growth Award for 10 years. For the past eight years, the city has planted one new tree for every 30 residents.

Residents enjoy the city’s two community gardens and the more than 200 fruit trees the city planted in 2014. The orchard is part of a facility designed in partnership with the University of Nebraska – Lincoln to provide storage and opportunities for youth outdoor learning activities. The new building is the first compressed laminated timber structure in Nebraska. Ash tree planks salvaged from emerald ash borer kill and milled by the Nebraska Forest Service side the building. The project received the 2017 Community Enhancement Award from the Arbor Day Foundation.

South Sioux City’s extensive trail network earned the first “Bicycle Friendly Community Award” in Nebraska in 2006, and hosts many rides, runs and other events throughout the year.

South Sioux City’s extensive trail network earned the first “Bicycle Friendly Community Award” in Nebraska in 2006, and hosts many rides, runs and other events throughout the year. (Photo by South Sioux City)

Quality of life is part of environmental health too, and South Sioux City actively promotes healthy lifestyles. The city’s extensive network of developed trails earned the first “Bicycle Friendly Community Award” in Nebraska in 2006. The trail system connects to 60 miles of trails in four cities and three states, and hosts many rides, runs and other events throughout the year.

Partners make it happen
Innovation doesn’t occur in a vacuum and partnership is as critical to South Sioux City’s efforts as vision is. City Administrator Lance Hedquist acknowledges that the city’s success with energy efficiency and renewable energy projects results from the support and trust of the mayor, council and staff who share his passion to make the city a great place to live and work.

South Sioux City’s collective approach to innovation, partnerships, governance and trust would be impressive in a city many times its size. In a small municipality, it deserves recognition: WAPA is proud to honor South Sioux City with the Administrator’s Award.

LES looks to cloud for better program implementation, evaluation

Maintaining a successful utility efficiency program involves a never-ending quest to improve the customer experience and evaluate the effectiveness of each measure. Moving its Sustainable Energy Program You are leaving WAPA.gov. to the cloud has given Lincoln Electric System (LES) of Nebraska a win on both fronts. 

Launched in 2009, the Sustainable Energy Program was intended to show that energy efficiency and demand-side management were viable alternatives to building new generation and buying expensive energy to meet peak demand. “It had a healthy participation rate relative to our expectations from the beginning,” said LES Energy Services Manager Marc Shkolnick. “But you still have to keep refining and evaluating.”

Always room to improve
In its current iteration, the program provides incentives to residential and commercial customers for whole-building sealing and insulation and high-efficiency heat pumps and air conditioners. Lighting and prescriptive energy-efficiency measures are available to commercial and industrial customers, as well.

The Sustainable Energy Program offers incentives for whole-building insulation and sealing to both residential and commercial customers.

The Sustainable Energy Program offers incentives for whole-building insulation and sealing to both residential and commercial customers. (Photo by DOE Weatherization Assistance Program)

For end users, participation in the program is simple and straightforward by design. Customers select a participating contractor to install the measure, LES pays the incentive to the contractor when the work is completed and the contractor passes it on to the customer as a credit on their invoice. Beyond searching the online trade ally list, the customer does very little paperwork, and that did not change with the move to the cloud. “The big difference for end users is that the system makes it easier to keep our trade ally list up to date,” Shkolnick noted.

For contractors and utility staff, however, the cloud system has significantly streamlined the process, Shkolnick said. “There was something of a learning curve the first year, with transitioning to a paperless system,” he recalled. “Once the contractors got their information entered, it became much more efficient for them.”

Given that more than 90 percent of the customers who use the Sustainable Energy Program come in through contractor recommendation, LES has a big stake in improving their trade allies’ experience. Make life easier for the people who are driving customer engagement in your efficiency program and your program will become stronger, too.

Learning from data
Evaluation, measurement and verification is one of the greatest challenges of customer program management, and one of the biggest attractions of automating program administration. In the two years since LES converted the Sustainable Energy Program to cloud management, the system has confirmed hunches and revealed trends.

LES customers who took advantage of the air conditioner incentive also had a high response rate to the post-project survey.

LES customers who took advantage of the air conditioner incentive also had a high response rate to the post-project survey. (Photo by Energy Star)

The post-project survey the customers can complete online has proven highly useful to Shkolnick. Air conditioning customers respond at a high 20-percent rate. One question in particular—“How much impact did the incentive play in your choosing the higher-efficiency unit?”—has allowed LES to adjust the deemed energy savings attributed to the program. “You know there are ‘free riders’ who were going to spring for a high-efficiency unit, incentive or not, but we now have a better idea of how many participants that is,” he said.

Another lesson from data is that incentives play different roles in motivating residential customers as opposed to commercial customers. This is a fact that experienced program managers already grasp intuitively, but, “The difference is just stark,” Shkolnick declared. “Businesses clearly look at efficiency as an investment, while a lot of homeowners give as much weight to comfort, convenience and other intangibles.”

A significant number of customers have given their names and addresses on their surveys, allowing LES to contact them for testimonials to include in future outreach. But negative responses are just as valuable. “Customer experience is the part of the program where we have the most control,” explained Shkolnick. “If someone rates their experience as poor, we can contact them, find out what went wrong and use that knowledge to improve our customer service.”

Future is cloud-y
In choosing the cloud system, Shkolnick observed that flexibility was a top priority. “We are in an ever-changing industry, so we needed a system that would be easy to modify from year to year,” he said.

The LES Technology Services department was very helpful in developing the requests for proposal (RFPs) and evaluating bids to ensure that the system was easy to use for trade allies, had robust reporting abilities and had a reasonable price tag. “One thing we learned in the RFP process is that the market space is not overly populated with services targeting utility programs,” Shkolnick acknowledged.

Perhaps software developers will take note and address that gap in the near future. A great deal of industry attention has been focused on systems and devices that track consumer energy use and assist with load management. But LES knows that building more responsive, effective customer programs is just as important, and the cloud has helped the utility do just that.

Source: Public Power Daily

Conference highlights initiatives worth imitating

Rocky Mountain Utility Efficiency Exchange
Aspen Meadows Resort
Sept. 27-29

Rolling into its second decade, the Rocky Mountain Utility Efficiency Exchange You are leaving WAPA.gov. has now been around long enough for its many participants to see the fruits of meeting annually to swap program ideas and stories of successes and failures with colleagues from across the region.

Utility program managers will be gathering at the Gold LEED-certified Doerr-Hosier Center at Aspen Meadows Resort Sept. 26-29 to share their ideas for taking customer efficiency programs to the next level.

Utility program managers will be gathering at the Gold LEED-certified Doerr-Hosier Center at Aspen Meadows Resort Sept. 27-29 to share their ideas for taking customer efficiency programs to the next level. (Photo by Randy L. Martin)

Forward-looking agenda
This year’s theme, “Initiatives worth Imitating,” focuses on using lessons learned from past programs to address the new issues and opportunities utilities are facing. Programs incorporating time-of-use rates, community solar, the internet of things and big data will be in the spotlight. Sessions will also cover new spins on demand response, customer outreach, behavior change and incentive programs.

“Technology often integrates tools and strategies that were part of successful energy-efficiency and load management programs in the past,” explained Energy Services Manager Ron Horstman. “Load management today and going forward requires updates and changes in approach that will maximize the new resources and technology that are constantly being introduced to the industry. This year’s agenda encourages that kind of thinking.”

The future is on the minds of keynote speakers, too. Mark Martinez, the senior portfolio manager for emerging markets and technologies with Southern California Edison You are leaving WAPA.gov. will deliver the opening keynote, Preparing Today for an Integrated Demand Side Management Future. He will draw on his more than 25 years of experience in the design, management and evaluation of electric demand side management (DSM) programs to present a vision of how DSM needs to change.  

The closing keynote by Ellen Steiner, the vice president of Opinion Dynamics You are leaving WAPA.gov., will explore how utility customer programs can adapt to meet the needs of changing demographics. A master methodologist, Steiner has strong energy-efficiency industry experience encompassing workforce education and training, marketing, community outreach and HVAC program design and evaluation.

Hear from your peers
New and familiar faces host the regular sessions, including the dual track residential and commercial sessions on Thursday. Sponsors the City of Aspen You are leaving WAPA.gov. and Holy Cross Energy You are leaving WAPA.gov. will join Fort Collins Utilities You are leaving WAPA.gov., Colorado Springs Utilities You are leaving WAPA.gov., Nebraska Municipal Power Pool You are leaving WAPA.gov. and many more regional utilities to talk about the state of customer programs in 2017. Research agencies and nonprofits like Rocky Mountain Institute You are leaving WAPA.gov. and National Renewable Energy Laboratory team up with program vendors such as CLEAResult You are leaving WAPA.gov., Franklin Energy You are leaving WAPA.gov. and Nexant You are leaving WAPA.gov. to discuss the latest services and solutions available to help utilities manage their loads.

Friday offers a special treat with a focus on electric vehicles and storage. These topics were overwhelmingly popular at the 2017 Utility Energy Forum in California, and Rocky Mountain area utilities will be facing the same issues sooner than we expect.

Network toward your goals 
If the sessions are a great way to explore the nuts and bolts of program design and delivery, the networking opportunities let you take the pulse of the regional industry.

In addition to breaks and meals (pack your “comfortable” business casual wear), attendees will have plenty of time to mingle with their colleagues and swap ideas. On Wednesday, Sept. 27, grab a snack and a beverage and check out the poster session reception. These mini-presentations allow attendees to talk one-on-one with presenters about topics as diverse as community solar, connected home devices and infrastructure planning.

Relaxed networking continues Thursday night at the Limelight Hotel in downtown Aspen. This venue provides a low-key atmosphere where it is easy to carry on a conversation. If you hatch dinner plans at the end of the evening, the city’s world-class dining options are close by, or, you can catch an airport shuttle from the hotel lobby if need to depart early.

Enjoy Aspen
Of course, it would be a shame to cut your conference experience short, between the intriguing Friday sessions and the pleasures of September in the Rockies. We can’t promise good weather, but, most years, the days have sparkled with sunshine and fall colors and the nights have been crisp and clear.

Aspen Meadows Resort is now sold out, but you can still stroll the grounds. The city is close enough that you could park your car at your hotel and walk off the delicious meals—included in your registration fee—on your way to and from the conference.

If you need one more reason to attend the Rocky Mountain Utility Efficiency Exchange, the Building Performance Institute You are leaving WAPA.gov. awards continuing education units (CEUs) for many of the sessions. Download the instructions to find out how to verify your attendance.

APPA webinar series explores new electricity future

Aug. 15 – Oct. 26

The future is here and resistance is futile. Public power utilities of all sizes are facing a new world shaped by technology, customer preferences and changing policies. These changes are most evident in five key areas:

  • Rate design
  • Community solar
  • Electric vehicles
  • Battery storage
  • Smart meters

The American Public Power Association You are leaving WAPA.gov. wants to help power providers navigate these changes and explore the opportunities this new environment presents. Beginning Aug. 15, a five-part webinar series looks at new initiatives through the experiences of the utilities that implemented them.

(Art work by American Public Power Association)

The series features experts on utility industry trends and is intended to encourage new thinking on the relationships between consumers, utilities and other energy service providers. Several WAPA customers are among the speakers, including Imperial Irrigation District, You are leaving WAPA.gov. Los Angeles Department of Water and Power You are leaving WAPA.gov. and SMUD You are leaving WAPA.gov. in California, Moorhead Public Service You are leaving WAPA.gov. in Minnesota and SRP You are leaving WAPA.gov. in Arizona.

APPA recommends this series for general managers, CEOs, senior utility executives, governing boards, policymakers, utility managers, future leaders in policy and strategy and public communications professionals.

Comprehensive agendas
You can sign up for webinars individually or register for the full series at a discounted rate. Participants will also get access to recordings and slides of the webinars for future reference or if they miss one. All webinars are scheduled for 12-1:30 p.m. Mountain Time.

Aug. 15 – The Future of Rate Design: Distributed generation and energy-efficiency programs are creating cost-shifting concerns. Catch up on the latest industry rate trends and discover how to move toward stable rate structures that accurately recover costs from all customers. Review the pros and cons of different rate models—time of use, higher customer charge, demand charges and bi-directional billing. Learn how other utilities like yours have created long-term rate plans, selected and implemented new rate designs, and obtained buy-in from board and city council members as well as customers.

Sept. 7 – Community Solar Success Stories: Community solar is becoming an increasingly popular option for utilities that want to increase solar in their generation portfolios and offer this option to customers who cannot install rooftop solar. An industry expert will share experiences, insights and predictions for the future of community solar. Your utility colleagues who’ve launched community solar programs across the country will explain how they made decisions in key areas like program structure, implementation, financing, customer outreach, rates and marketing. They’ll discuss challenges and the secrets to success so you don’t have to reinvent the wheel.

Sept. 26 – Charging Ahead with Electric Vehicles: The price of electric cars is falling, and more fast-charging stations are being installed. The Brattle Group predicts that a steady conversion of vehicles and heating to electricity could possibly lead to a 105-percent increase in electricity demand by 2050. If these new loads start to proliferate in your community, are you ready to support them? Now is the time to plan for EV infrastructure and to make important cost-benefit decisions. Learn about new developments and advances in EVs and how they are impacting the utility industry. Hear about innovative public power EV programs and get insights regarding how to work with customers to spur investment in EVs, develop fair pricing models and plan for potential load growth.

Oct. 12 – Best Practices in Battery Storage: The evolution of energy storage is changing how we produce and consume energy like never before. Technological advances, reduced costs and mandates from regulators have positioned energy storage for unprecedented growth. Get up to speed on where we are and what to expect in the future. Three public power utilities will talk about their award-winning storage projects and the realities of implementation, from selecting a developer and siting to leveraging benefits such as peak shaving and financial impacts. Your pioneering colleagues will help you navigate the bold new path of utility-scale battery storage.

Oct. 26 – Smart Meters for Smart Solutions: Learn from utilities that have installed advanced metering infrastructure (AMI). Gear up for the real-world challenges and understand how other utilities like yours are using AMI and integrating with other technologies. Understand how to fully leverage the benefits of smart meters — to predict load and usage, implement time-of-use rates, respond better to outages, assess the need for system upgrades and offset peak demand charges. Gather best practices on transitioning rate structures, educating customers and soliciting feedback.

Registration information
You can sign up for the entire series or register for each webinar individually. Individual webinars cost $99 for APPA members and $199 for nonmembers. Register for all five webinars for $395 for APPA members or $795 for nonmembers, a discount equivalent to one webinar.

Source: American Public Power Association, 7/10/17

APPA honors WAPA customers for service, innovation

Congratulations to the four WAPA customers who were among 18 individuals and 10 utilities to receive awards at the American Public Power Association’s National Conference in Orlando, Fla., on June 20. Lincoln Electric System You are leaving WAPA.gov. (LES), Colorado Springs Utilities, You are leaving WAPA.gov. Fort Collins Utilities You are leaving WAPA.gov. and SMUD You are leaving WAPA.gov. earned recognition for their service to the public power industry and its member-customers

Continuing to excel
LES, a Nebraska municipal utility, earned the E.F. Scattergood System Achievement Award for outstanding accomplishments that enhance public power’s national prestige, improve customer service and demonstrate an earnest, coordinated effort on the part of the system.

LES distributes the Energy Detective Kit at schools to help students and their parents save money and electricity.

LES distributes the Energy Detective Kit at schools to help students and their parents save money and electricity. (Artwork by Nebraska Energy Office)

In 2016, LES unveiled the state’s largest and first utility-scale solar array, Lincoln’s 5-megawatt (MW) community solar facility. Customers can invest in virtual solar panels, receiving credits on their bill. Improvements were also implemented to the utility’s rate structure to encourage energy efficiency and protect customers sensitive to bill fluctuation.

In the community, LES’s Energy Detective Kits teach students and their parents about saving energy, reducing water usage and lowering their household bills.

With a 99.99-percent reliability record, the utility continues to take strides to make sure its power remains dependable. Its mobile meter-reading project upgraded nearly all of the system’s 137,000 analog meters.

Supporting community
An established and evolving community safety program won the Community Service Award for Colorado Springs Utilities of Colorado. This award recognizes “good neighbor” activities that demonstrate commitment to the local community.

The community safety program, which has been a cornerstone of the municipal utility’s community involvement for 20 years, provides educational outreach in schools and at community events to audiences of all ages. Each year, almost 15,000 students, adults, contractors and first responders learn about gas and electric safety and about the safe and efficient use of utility services.

“Your Nose Knows! Natural Gas Safety,” an outreach program by Colorado Springs Utilities, teaches children about natural gas safety. Shown: Safety education presenters Ray Anderson (in blue) and Tom Hutchison (in white) and the students of Colorado Springs School District 20 Woodmen-Roberts Elementary.

“Your Nose Knows! Natural Gas Safety,” an outreach program by Colorado Springs Utilities, teaches children about natural gas safety. Shown: Safety education presenters Ray Anderson (in blue) and Tom Hutchison (in white) and the students of Colorado Springs School District 20 Woodmen-Roberts Elementary. (Photo by Colorado Springs Utilities)

Recently, Colorado Springs Utilities revised and retargeted the education program to meet specific curriculum needs in schools and incorporate more messaging that is interactive and inquiry-based. “SafetyCircuit: Electric Safety and You” uses a live electric demonstrations board to show students the safe use of electricity indoors and outdoors, and how electricity affects our daily lives. An interactive live explosion demonstration is part of “Your Nose Knows! Natural Gas Safety & You,” a program teaching students about the properties and origins of natural gas and safety practices to prevent natural gas emergencies.

Increasing residential program participation
Fort Collins Utilities in Colorado and SMUD in California were among the four utilities to receive the Energy Innovator Award for utility programs or projects that demonstrate creative energy-efficiency measures or technologies. Eligible demonstrations can either improve customer service or increase the efficiency of utility operations. Judging criteria also includes transferability and takes into account project scope in relation to utility size.

The Efficiency Works-Neighborhood pilot program attempts to overcome barriers for customer project implementation, such as time and lack of money. The pilot is the next step for the Efficiency Works-Home program.

The Fort Collins Efficiency Works-Neighborhood pilot program attempts to overcome barriers for customer project implementation, such as time and lack of money. The pilot is the next step for the Efficiency Works-Home program. (Artwork by Fort Collins Utilities)

Fort Collins Utilities was honored for its successful Efficiency Works-Neighborhood You are leaving WAPA.gov. pilot program, which tested a streamlined process for home efficiency upgrades. The streamlined process made efficiency upgrades easy for customers by offering a choice of three packages—good, better and best—each custom-made for their homes. The packages provided upfront rebates, used standardized pricing, eliminated the need to get multiple contractor bids and ensured the quality of all completed work.

Over an 18-month period, the pilot program tripled the number of customers proceeding with energy-efficiency improvements and renewable systems installation. The upgrades lead to 50 percent greater electrical use reduction, 70 percent greater natural gas use reduction and 60 percent greater greenhouse gas savings per home.

Piloting cooling efficiency
SMUD received the Energy Innovator Award for its work with the hyper-efficient Climate Wizard air conditioner. You are leaving WAPA.gov. Manufactured in Australia, the Climate Wizard has the potential to use up to 90 percent less energy to cool the same space as an equivalent refrigerated system.

SMUD tested the Climate Wizard cooling system on two commercial customers to find out if the technology could be an effective peak-shaving measure.

SMUD tested the Climate Wizard cooling system on two commercial customers to find out if the technology could be an effective peak-shaving measure. (Photo by Climate Wizard)

Replacing conventional air conditioners with these indirect evaporative heat-exchange core systems could have a huge impact on SMUD’s peak cooling load during scorching Sacramento summer days. To evaluate the Climate Wizard’s performance, SMUD installed units with two industrial customers, a data center and a tool manufacturer You are leaving WAPA.gov..

The Tri-Tools production floor is not only hot from milling, turning and cutting metals, it is also humid from using water to cool materials during cutting. Because the Climate Wizard does not add moisture to the cooled air; it keeps employees more comfortable and improves the production process while saving the business energy and money.

The challenge for the data center Datacate is to maintain a consistently low temperature to keep servers and other equipment running 24/7. This pilot project, which will continue through 2017, has allowed the data center to operate more efficiently, add more capacity and lower operating costs.

The hallmarks of public power are dedication to community, commitment to innovation and constant striving to improve service. At WAPA, we already know our customers are leaders in the industry and we are excited to see that the industry recognizes them, too.

Source: American Public Power Association, 6/21/17

White paper compiles data on utility programs for low-income customers

Low-income households spend on average three times more of their income on energy bills You are leaving WAPA.gov. than other households, and easing the pain of higher bills during peak-load times of year is a continuous challenge for utilities.

This group of customers can be hard to reach, leading to a hit-or-miss track record for low-income energy-efficiency programs. But the benefits of successful programs stretch beyond energy and bill savings to include fewer shut-offs, healthier homes, less outdoor pollution and more local jobs. It is well worth the effort to design an effective program, and a new report from the American Council for an Energy Efficient Economy (ACEEE) can take some of the mystery out of doing it.

The baseline assessment of more than 70 utilities’ electric and natural gas programs chronicles total investments in these programs, energy savings impacts, customer participation and use of best practices. The study looked at the largest electric and natural gas utility serving each of the 51 largest metropolitan statistical areas.

ACEEE researchers found that low-income programs varied in terms of how deeply they address whole-home energy-efficiency needs and how accessible they were to customers. While many utilities design and administer impressive, effective low-income programs, many of those programs could be improved with best practice elements or increased resources.

The report also looks at best practices in implementation, including whether programs target specific households based on energy burden or other vulnerabilities and streamline enrollment for easier access. Partnering with the federal Weatherization Assistance Program (WAP) to leverage funds and reach more customers is another factor that impacts the effectiveness of a low-income program.

The study includes maps, data tables and new state-level information on low-income program requirements, cost-effectiveness rules and coordination with the WAP program. Utilities can use the data to see how their programs compare to those of similar utilities and to identify opportunities for adding best practice elements.

Read the entire ACEEE blog post for more information, and share your free copy of the report with state and local policymakers as well as other stakeholders. Also, if your utility has a program to help low-income customers, Energy Services Bulletin would like to know about your experiences.

Source: American Council for an Energy Efficient Economy, 7/11/17

Community solar workshop presentations now available

If you missed Community Solar Procurements, Programs and Pricing, a workshop WAPA cosponsored with the Community Solar Value Project You are leaving WAPA.gov. (CSVP) and SunShot Solar Market Pathways, you can now download the presentations from the CSVP website.

WAPA Energy Services Manager Ron Horstman (standing right) talks about the opportunities and challenges community solar represents for utilities.

WAPA Energy Services Manager Ron Horstman (standing right) talks about the opportunities and challenges community solar represents for utilities.

The free event was held at WAPA’s Electric Power Training Center in Golden, Colorado, and drew strong attendance from every type of utility, especially in the West. As the workshop title stated, the agenda focused on the logistical aspects of building a community solar project and explored ways to make projects more successful. Speakers and participants discussed best practices for analyzing solar development opportunities, writing requests for proposals, engaging internal and external stakeholders, working with contractors and vendors and designing rates.

Customers share experience
Several WAPA customers were on hand to share their experiences with developing their own projects. Luis Reyes of Kit Carson Electric Cooperative You are leaving WAPA.gov. sat on a panel that focused on improving the procurement process. The Taos, New Mexico, utility launched its first community solar project in 2012 and has an ambitious initiative to install 35 megawatts of photovoltaics this year.

Participants throw ideas against the wall to see what sticks during table-top sessions on program design, procurement, rate design and marketing.

Participants throw ideas against the wall to see what sticks during table-top sessions on program design, procurement, rate design and marketing.

A panel on pricing challenges included John Phelan from Fort Collins Utilities You are leaving WAPA.gov. in northern Colorado. As a pioneer with Rocky Mountain Institute in clean energy and sustainability solutions, the city of Fort Collins has discovered that success brings a new set of challenges. For example, the utility is wrestling with how to design a rate that accommodates both a legacy community solar garden and a new array for qualified low-income customers.

Poudre Valley Rural Electric Cooperative You are leaving WAPA.gov. is currently developing a 6,000-panel community solar project with carve-outs for local nonprofit organizations and another for income-qualified customers. Making community solar available to customers who need the most help with utility bills was another topic that received a lot of attention. Utilities are experimenting with different business models for low-income projects, but most agree on the potential benefits: freeing up more money for other needs, bringing more certainty to monthly bills and raising energy awareness in a hard-to-reach group.

Attendees were all at different points on the learning curve with community solar. Representatives from the City of Fort Collins Utilities, Kit Carson Electric Cooperative and the city of Lamar, Colorado, shared their experiences during the free workshop.

Attendees were all at different points on the learning curve with community solar. Representatives from the City of Fort Collins Utilities, Kit Carson Electric Cooperative and the city of Lamar, Colorado, shared their experiences during the free workshop. (Photo by Jill Cliburn)

Ask for more
WAPA thanks the Community Solar Value Project for partnering with us to put on Community Solar Procurements, Programs and Pricing. Utilities are still learning about this form of distributed energy and how to gain the most benefits from it for their customers and their own operations. To learn more, check out the workshop presentations, along with past CSVP webinars. Also, let us know if there are other types of workshops you would like to see WAPA present, or partners or subject matter experts we could collaborate with.

SMUD sponsors solar model car competition

Electric vehicles (EVs) hold a lot of promise for greening the transportation sector, and could do even more if the electricity that powers them comes from the sun. To encourage the next generation of consumers to think about automotive innovation, SMUD You are leaving WAPA.gov. sponsors an annual Solar Car Race for high school students.

Students competing in the Solar Car Race all start with the same kit and then add custom touches.

Students competing in the Solar Car Race all start with the same kit and then add custom touches. (Photo by SMUD)

More than 300 high school students competed in this year’s event, held at Cosumnes River College You are leaving WAPA.gov. on April 19, as part of Earth Week. The competition is open to any high school in SMUD’s service territory.

Community comes together
The race took place in the college’s quad, and the construction department designed and built the wooden race track used by the racers. The event also gives students an excellent opportunity to visit a community college campus and experience what it has to offer.

The Sacramento Electric Vehicle Association You are leaving WAPA.gov. and EV owners were also on hand to exhibit many models of available EVs and to discuss the technology and benefits of driving a plug-in hybrid electric vehicle.

Tools for students, teachers
SMUD provides each school registered with up to six solar car kits, which contain a 12-watt solar module from PITSCO You are leaving WAPA.gov. and car accessories from Solar MadeYou are leaving WAPA.gov. Using the same solar panels, motors and gear sets as a jumping-off point, the students choose their own materials and design the car they are going to race. The entries compete for not only the fastest car, but also for best design, most sustainable, best engineering and most creative design. Each participating student receives an event t-shirt, also provided by SMUD.

In addition to the kits, SMUD also offers professional development workshops for teachers interested in using the solar-powered cars in their science or physics curriculums. A variety of workshops and training, exhibits and online resources are available to both teachers and students through SMUD’s Energy Education & Technology Center.

Racing toward future
Participation in the solar car race has doubled since it began 13 years ago, which is not surprising in a territory that has around 8,000 electric vehicles. The Solar Car Race is loosely based on the Department of Energy’s Junior Solar Sprint, a classroom-based national competition of solar-powered model cars for students, grades six through eight.

As a community-owned, not-for-profit utility, SMUD is focused on balancing its commitment to low rates with the goal of supporting regional vitality, and education is central to that effort. Through events like the race, the Solar Regatta and an Energy Fair, SMUD gives back to its community, while helping to develop the professionals who will create the energy solutions of the future.

Source: SMUD, 4/24/17