Webinar offers guidance on marketing community solar projects

March 1
11 am-12 pm MT

According to a GTM Research report You are leaving WAPA.gov. cited in Public Power Daily, You are leaving WAPA.gov. the community solar market is poised for significant growth in the coming year. However, interest in community solar among utility customers varies widely based on demographic, regional and lifestyle factors. Utilities might be wondering how to design and implement a community solar program that appeals to customers across market segments.

Angela Crooks, from the U.S. Department of Energy SunShot program, attended a CSVP Utility Forum meeting, with Carmine Tilghman of Tucson Electric Power and John Powers, from the CSVP team, including this visit to a solar carport at the Sacramento Municipal Utility District.

Angela Crooks, from the U.S. Department of Energy SunShot program, attended a CSVP Utility Forum meeting, with Carmine Tilghman of Tucson Electric Power and John Powers, from the CSVP team, including this visit to a solar carport at the Sacramento Municipal Utility District. (Photo by Community Solar Value Project)

Five Steps to Tailored Market Research, You are leaving WAPA.gov. sponsored by the Community Solar Value Project You are leaving WAPA.gov. (CSVP), will move quickly from general guidance to five specific steps that utilities can take to achieve results. The webinar features Jennifer Mitchell-Jackson, a partner in Grounded Research and Consulting You are leaving WAPA.gov.and lead author of a new CSVP market research and market segmentation guide.

Market Research and Market Segmentation for Community Solar Program Success shows how to get a better understanding of different customers’ motivations before you offer a community solar program. This guide describes a five-step process, beginning with assessing research needs and tapping outside sources of community-solar market intelligence, through leveraging available utility data, and carefully designing or obtaining new customer research to address specific needs. It can be downloaded for free from the CSVP website.

The webinar is free but registration You are leaving WAPA.gov. is required. If you can’t participate in the webinar, CSVP will record and archive it for on-demand use.

The Community Solar Value Project represents leading energy thinkers and do-ers, ready to “make community solar better,” from both the sponsoring-utility and customer perspective. Members are working to develop a decision framework for community-solar program design, focusing first on optimal siting and project design, procurement, target marketing and matching with companion measures that attack solar-integration challenges.

Tribal Energy Webinar Series returns with focus on partnerships

WAPA is pleased to once again sponsor the Tribal Energy Webinar Series with the Department of Energy Office of Indian Energy Policy and Programs (IE). The series begins Feb. 22 at 11 a.m. MT with Indian Energy: Looking Back and Moving Forward.

“Expanding Tribal Energy Development through Partnerships” is the theme for the 2017 series of 11 webinars. Tribal leaders and staff, as well as anyone interested in working in Indian Country, can participate in the free events. The series supports fiscally responsible energy business and economic development decision-making and promotes information exchange with the 565 federally recognized American Indian and Alaska Native sovereign nations, bands, villages and communities.

As national concerns about energy sufficiency and security have risen, American Indians and Alaska Natives have recognized the potential economic and self-determination benefits of energy resource development on their lands. Tribal lands consist of more than 56 million acres, or 2.3 percent of all land throughout the U.S. An estimated 17.1 million acres hold existing and potential fossil energy and mineral resources and about 5 percent of the country’s technically feasible renewable energy resource potential. Tribes with minimal fossil energy, mineral resources or renewable energy potential could benefit from other energy options, such as energy efficiency, demand-side technologies and collaborative supply arrangements.

Comprehensive agenda
Now in its fifth year, the Tribal Energy Webinar Series continues to meet critically important educational needs for tribal communities. Attendees will discover tools and resources for developing and implementing tribal energy plans, programs and projects. Webinars will provide case histories and business strategies tribes can use to expand their energy options and develop sustainable local economies.

The webinars are scheduled February through December on the last Wednesday of the month at 11 a.m. MT. Topics include:

  • Feb. 22 – Indian Energy: Looking Back and Moving Forward You are leaving WAPA.gov. 
    The first webinar in the series provides an overview of Indian energy in the U.S. and the mission of the IE office. Speakers will cover past successes, future plans and how to add value and streamline government procedures for tribes interested in energy development and self-determination.
  • March 29 – Federal and State Policy Impacts to Tribal Energy Partnerships You are leaving WAPA.gov. 
    Developing energy resources through partnerships is complex and can affect both tribal and non-tribal communities. Learn about state and federal requirements that could impact energy projects on tribal lands depending on the type of project, location, size and other considerations.
  • April 26 – Spending Energy Dollars Wisely You are leaving WAPA.gov. 
    Presentations will explore strategies, tools and technical assistance opportunities to develop a deliberate approach to maximizing energy dollars. Tribal guest speakers will share their successes and lessons learned in pursuing, developing and implementing strategic approaches to wise energy investments.
  • May 31 – What Energy Project is Right for my Tribe? You are leaving WAPA.gov. 
    Learn how to identify appropriate energy projects, from a small renewable generator for a single residence or building to a utility-scale project requiring transmission interconnection and a purchase power agreement. The pros and cons of ownership and leasing, differences among various renewable and conventional technologies and potential project barriers will be covered.
  • June 28 – Tribal Project Partnerships You are leaving WAPA.gov. 
    Hear about successful partnerships and how the successes can be replicated throughout the U.S. This webinar will be of particular interest to tribal nations and energy industry professionals interested in expanding their energy resource options and increasing economic development and self-determination.
  • July 26 – Powering Your Community with Tribal Energy You are leaving WAPA.gov. 
    Speakers will address the steps to developing a 1- to 2-megawatt energy project on tribally owned or controlled property to serve the energy needs of the tribal community.
  • Aug. 30 – University Resources for Tribal Partnerships You are leaving WAPA.gov. 
    Explore how relationships between universities and tribal nations can foster greater economic development, self-determination and energy independence for the tribes. Speakers will talk about successful university programs and initiatives on energy and the environment that are valuable resources to tribes.
  • Sept. 27 – Fundamentals of Organized Energy Markets for Tribes You are leaving WAPA.gov. 
    Find out how the expansion of establishments such as the Southwest Power Pool and the California Independent System Operator is will create opportunities for those looking for more energy resource options or to buy and sell energy resources, especially on tribal lands.
  • Oct. 25 – Tribes Working Together You are leaving WAPA.gov. 
    Generation and transmission and joint-action agencies offer business models for jointly owning, procuring and building new transmission and power generation projects Learn about these and other partnership opportunities that can support tribal energy independence and self-determination on tribal lands.
  • Nov. 29 – Partnerships for Utilities and Tribes Initiative You are leaving WAPA.gov. 
    This webinar introduces a new initiative to facilitate stronger and improved relationships between tribes and the utilities or energy companies that serve them. Another possible benefit of this effort is improved employment of tribal members in utility and energy sector jobs.

Register today
Be a part of expanding energy self-determination among our country’s American Indians and Alaska Natives by registering for any or all webinars. There is no charge to attend, but registration is required. Attendees must have internet access, computer compatibility with GoToWebinar software You are leaving WAPA.gov. (free download) and a phone line. Recordings of the 2016 webinar series and archived recordings  from past years are available to download.

Upcoming deadlines

Weigh in on state of our industry

Utility Dive You are leaving WAPA.gov. is looking for input from electric utility professionals for its annual State of the Electric Utility Industry Survey. You are leaving WAPA.gov.

With major policy upheaval at the state and federal level, the results this year could be more important than ever. The online industry news magazine needs the opinion of its readers on where the industry is headed in 2017 and beyond. Offer your perspective in UD’s fourth annual survey and encourage your coworkers to do the same.

The best way to see the results of the survey is to take it. It takes 10 to 15 minutes to complete and could provide you with powerful insights into the electricity industry’s future. Also, you can download the results of last year’s survey for a look at how trends played out in 2016.

Source: Utility Dive, 2/1/17

New program to develop energy-efficiency ratings for window coverings

Fact sheet, website present initial data

(Artwork by Attachments Energy Rating Council)

The Department of Energy (DOE) and the Window Covering Manufacturers Association You are leaving WAPA.gov.  are launching a program to help consumers make informed decisions about products with significant energy-saving potential: window coverings.

The nonprofit Attachments Energy Rating Council You are leaving WAPA.gov. (AERC) is leading the effort to develop an energy certification and rating program for storm windows, awnings, drapes, shutters, shades, blinds and screens.

AERC has been compiling data for the past 18 months and recently unveiled a website where visitors can learn more about its mission, find resources for evaluating building efficiency and read reports from partnering organizations. One report, Window Attachments: Call to Action, targets utilities. It outlines the energy-saving benefits of window attachments, the market size for the product category and the potential effects of an energy certification program.

Why window coverings?
Properly chosen and installed, window attachments can upgrade the performance of existing windows and save up to 13 percent of a household’s annual energy use. Energy savings are not the only benefits window coverings offer homeowners. Far from being purely decorative, window attachments:

  • Enhance daylighting
  • Reduce draftiness
  • Minimize glare
  • Increase thermal comfort
  • Provide privacy
  • Muffle outdoor noise
This thermal image shows how windows are a major source of heat loss on buildings.

This thermal image shows how windows are a major source of heat loss on buildings. (Photo by Attachments Energy Rating Council)

According to the DOE, 80 percent of all households have window coverings, while complete window replacement—a more expensive option—occurs in 2 percent of U.S. homes annually. This creates an opportunity to save consumers energy and money by making the attachments more energy efficient. The AERC rating will help consumers identify products that save energy and increase comfort, and open a space for new utility programs.

Another advantage of window coverings is that homeowners would not have to change their behavior to get the benefits from window coverings. As utility program managers know, it can be difficult to maintain energy savings from measures that require customers to learn new behaviors. However, a study by Lawrence Berkeley National Laboratory found that people already use window coverings in a way that optimizes energy efficiency. For example, people in southern climates tend to keep their window coverings closed in the summer. In terms of persistence, once homeowners invest in storm windows, they generally keep them installed and in good condition.

Ratings rollout
AERC has begun to rate, certify and label attachment products, starting with interior and exterior storm windows, cellular and pleated shades, blinds, solar screens and interior and exterior roller shades. Look for the first AERC-certified window coverings in retail stores by June or July, with additional product categories appearing in late 2017 and early 2018.

If you think efficient window coverings might provide the basis for a new customer efficiency program, bookmark the AERC website so you can follow the publication of the ratings. In the meantime, learn more about window coverings by downloading the fact sheet from Energy Services Publications and visiting Window Coverings and AttachmentsYou are leaving WAPA.gov. an online guide to choosing the right treatment for each window.

Source: Attachment Energy Rating Council, 1/31/17

Requested: Your ideas for UEF Pre-Forum Workshop topics

Deadline extended to Feb. 15, 2017!

The 37th annual Utility Energy Forum You are leaving WAPA.gov. is just around the corner, and with it, the Pre-Forum Workshop for utility and government attendees. This exclusive session is a candid roundtable discussion about pressing issues facing power providers and the government agencies that support them. The program committee is inviting attendees from those sectors to share their greatest concerns in an online survey You are leaving WAPA.gov. by Feb. 8. The topics that get the most votes will be included on the workshop agenda.

This year’s theme, “Change is the Only Constant – Customers, Policy and Technology,” sums up the challenges of doing business in today’s electricity industry. The main agenda offers many perspectives on what customers want, what utilities can do to meet those expectations and what policy makers can do to help.

The workshop, however, is the place to really get into the weeds on how change is reshaping everything from daily operations to long-term planning. If you are worrying about depreciating assets or new net-zero developments in your territory, this is the place to talk about it. If you wonder what kind of skills your employees will need to manage the new environment, suggest that topic. If you are trying to figure out how to work with customers who want to install energy storage batteries on their homes or businesses, the workshop offers the chance to learn from others. And that only scratches the surface.

You don’t have to be attending the Utility Energy Forum, May 3-5, to vote in the survey. All utility professionals and government representatives can contribute their valuable and much-needed perspective. For those who miss the event, Energy Services Bulletin will be reporting on the big stories, and speaker presentations will be posted on the website.

But there is nothing like a face-to-face conversation with your colleagues to get the wheels turning. We hope you will join us at the Hilton Sonoma in Santa Rosa, California, to share ideas, discuss solutions and think about where you—and our industry—are going.

Submit presentation proposals for Rocky Mountain Utility Efficiency Exchange

Deadline: Feb. 27, 2017

WAPA customers are known for creating initiatives worth imitating, and we would like you to share yours for the 11th Rocky Mountain Utility Efficiency Exchange You are leaving WAPA.gov.(RMUEE). Proposals for sessions You are leaving WAPA.gov. are due Feb. 27, and the Advisory Committee is particularly interested in topics from utilities and government agencies addressing this year’s theme, “Initiatives Worth Imitating.”

(Art work by Rocky Mountain Utility Efficiency Exchange)

Power providers are taking residential, commercial and industrial programs to a whole new level using imagination to create new offerings, innovation to improve existing programs and integration to break down the silos of thinking. Your successes should be on the agenda when more than 100 utility and government representatives and trade allies meet in Aspen, Colorado, Sept. 27-29.

Conference attendees will be exploring case study best practices and lessons learned about programs related to energy and water efficiency issues and integration with renewable energy, demand response and key account customer management. Special consideration will be given to suggestions for sessions that address:

  • New energy-efficiency and demand-management technology
  • Strategic onsite energy and distribution system management
  • Workforce culture and program staffing challenges
  • Pay-for-performance approaches
  • Consumer engagement
  • Indoor growers and other commercial customer segments at the water/energy nexus
  • Electric vehicle charging, energy storage and other new end-use applications

You may choose a format for your presentation from several options:

  • General or breakout sessions up to 20 minutes in length with Q&A
  • Snapshot panel talks up to five minutes in length
  • Poster discussions during the Wednesday evening reception
  • Workshops or Roundtable Discussions two to four hours in length (for Friday morning)

There is also more than one way to participate. If you have never attended the RMUEE and don’t yet have a program to share, you could be eligible for one of a limited number of scholarships. Or maybe you would like to sponsor the event, a great way to promote your organization. Learn more about these options from the FAQ sheet.

Whatever your level of participation in the RMUEE, you will enjoy an outstanding learning and networking experience in a relaxed atmosphere conducive to sharing. You may even turn this year’s inspiration into next year’s “boffo” presentation.

Sustainability commitment leads BHSU to many ‘firsts’

Black Hills State University You are leaving WAPA.gov. (BHSU) in Spearfish, South Dakota, is joining other higher education leaders in renewable energy and sustainable operations by becoming the first university with extensive use of solar power.

The institutional WAPA customer is investigating installing solar panels on four campus buildings to serve those facilities’ energy needs and reduce electricity costs. The solar generation would replace supplemental power from Black Hills Energy and save BHSU an estimated $10,000 in the first year, according to information from the South Dakota Board of Regents.

Dedicated to sustainability
Cost savings—and a hedge against fuel prices—is a great reason for any business to install a renewable energy system, but for BHSU it is not the only one. The university was the first in South Dakota to join the American College and University Presidents Climate Commitment, You are leaving WAPA.gov. and under the Carbon Commitment program, You are leaving WAPA.gov. has set a goal to reach carbon neutrality by 2050.

This 1.8-kilowatt wind turbine in front of the LEED Gold-certified student union puts generates a small amount of electricity and raises awareness about renewable energy.

This 1.8-kilowatt wind turbine in front of BHSU’s LEED Gold-certified student union generates a small amount of electricity and raises awareness about renewable energy. (Photo by Black Hills State University)

The process began with a Climate Action Plan, and includes participation in the Sustainability Tracking, Assessment and Rating System You are leaving WAPA.gov. (STARS). The voluntary self-reporting system helps colleges and universities to assess progress in meeting sustainability goals and sustainability leadership. STARS ratings are based on three main categories: education and research; operation and planning; administration and engagement. On Earth Day 2014, BHSU received a STARS Silver rating, making it the first South Dakota university to achieve that international rating.

Among the “green” initiatives that helped BHSU earn its rating are strong building efficiency standards, a robust recycling program and a campus community garden. Campus dining facilities The Hive and The Buzz Shack both achieved Green Restaurant Certification You are leaving WAPA.gov. in 2014, the first university-attached restaurants in the state to do so.

The university has already made small forays into the use of renewables, installing solar-powered lighting at campus entrances and a 1.8-kilowatt wind turbine in front of the student union. “It puts a small amount of generation back onto the grid and provides an introduction to renewable energy for students and visitors,” said Corinne Hansen, BHSU director of university and community relations.

Everyone involved
BHSU students, faculty and staff serve on the Sustainability Committee, which recommends strategies to advance BHSU’s climate goals. This committee meets every semester to plan activities that promote sustainability efforts on campus, and to educate the campus community on sustainability issues.

Successful strategies include faculty carpool and bike leasing programs to cut down on emissions from commutes around town and between Spearfish and the BHSU Rapid City campus. Landscaping with a stormwater management system slows and diverts runoff.

Sustainability concepts have been incorporated into lesson plans and even art projects, including an exhibit at the student union of sculptures made from recycled materials. The school received a national grant to fund a research project on solar cell materials and students have developed business plans for an innovative mobile recycling business.

Building for future
As part of the Climate Action Plan, all new buildings and major renovations at BHSU are built to LEED You are leaving WAPA.gov. (Leadership in Energy and Environmental Design) Silver or higher standards. The David B. Miller Yellow Jacket Student Union was the first state building to earn this standard, earning LEED Gold after its 2009 renovation.

The LEED Silver Life Science Laboratory has been chosen as one of the four sites for the solar arrays. Features that earned the building its LEED rating include a design that maximizes daylighting; the incorporation of recycled and local materials during construction; low-flow plumbing fixtures and low emitting carpet, paint, adhesives and sealants.

The other three buildings identified for the solar project include the Young Center, Woodburn Hall and the library, with the Young Center to be the first. “All four buildings have new roofs and good solar exposure,” explained Hansen. “The Young Center has the biggest roof by square feet.”

Lighting retrofits have helped to reduce the electrical loads in the Young Center and the library.

More to come
The university expects installation of the solar panels to be completed this summer, but sustainability is more than just clean energy. BHSU aims to decrease its waste stream by 25 percent from 2014 to 2018 by expanding recycling initiatives and introducing a user-friendly, desk-side disposal system. Going beyond recycling, a plan to discourage the use of disposable water bottles was launched in 2014 with the installation of filtered water bottle-filling stations across campus. Facilities Services will continue to replace traditional water fountains with water bottle-refill stations as needed.

Building upgrades will continue to increase campus energy efficiency, especially areas where electricity or heating demands can be significantly reduced. A complete upgrade of the building automation system is planned for 2018. Also in the next year, BHSU is planning an energy savings performance contract covering all campus academic buildings.

Ultimately, these projects and new ones that will arise as BHSU moves toward climate neutrality are as much about the future of the students as the future of the planet. Renewable energy systems, energy efficiency and recycling will reduce the university’s operating costs over the long term, and the savings can be channeled into improving education. More importantly, embracing sustainability principles prepares students for a rapidly changing world in which they will have many opportunities to achieve their own “firsts.”

Business customers rate SRP first in customer service

WAPA customer Salt River Project (SRP) You are leaving WAPA.gov. once again earned a top spot on the J.D. Power 2016 Calendar-Year Electric Utility Business Customer Satisfaction Study, You are leaving WAPA.gov. released Jan. 11. This is the fourth consecutive year and the seventh time in the last eight years SRP ranked highest in customer satisfaction for business electric service among large electricity providers in the West Region. The region covers Arizona, California, Colorado, Idaho, Nevada, Oregon, Utah, Washington and Wyoming.

(Art by JD Power)

SRP’s overall customer satisfaction index was 797 out of a possible 1,000 points in the annual study – a 50-point performance increase from last year. The study examines overall satisfaction across six factors (in order of importance): power quality and reliability; corporate citizenship; price; billing and payment; communications and customer service. SRP scored highest in its category in power quality and reliability, corporate citizenship, billing and payment and communications.

More communication
According to the study, utilities are becoming more aware of the importance of engaging with their business customers, which is reflected in increasing communication. The study found that 52 percent of business customers recall at least one communication from their utility in the past six months, up from 49 percent last year.

“It is remarkable how utilities have improved as an industry in understanding the importance of being customer-focused,” said John Hazen, J.D. Power director in the utility and infrastructure practice. “In doing so, they hope to not only improve their financial performance, but also to be viewed more favorably by regulators.”

He added that business customers also tend to be more supportive of the investment plans utilities have in such projects as updating or developing their infrastructure.

Other findings
The study noted three more important trends in 2016:

  • Power outages – While the number of brief and lengthy power interruptions has not changed in the past six months, the average duration of the longest outage increased to 13.7 minutes from 11.9 minutes. Thunderstorms are the most common cause of the longest outages (26 percent), followed by snow and ice (12 percent).
  • Alerts – Since the previous study, the number of customers nationally signing up for electronic alerts increased more than 50 percent for outage alerts and 66 percent for monthly bill alerts.
  • Corporate citizenship efforts – Utility providers continue to ramp up their efforts to be good corporate citizens. For example, 70 percent of business customers say their electric utility provider supports economic development in the local community; 30 percent have seen utility employees volunteering or working in their community; and 43 percent are aware of their utility’s efforts to improve its effect on the environment.

The rankings from the J.D. Power study are based on interviews with representatives of more than 20,500 U.S. businesses that spend an average of $200 or more a month on electricity.

Source: Public Power Daily, 1/17/17

WAPA demonstrates powerful partnerships in FY 2016 Annual Report

Collaboration, innovation drive shared successPowerful Partnerships: Annual Report 2016 Western Area Power Administration

Western Area Power Administration published its Fiscal Year 2016 Annual Report, titled “Powerful Partnerships,” Dec. 30. The publication provides WAPA’s stand-alone operational data and illustrates how collaboration and innovation contributed to the organization’s ability to continue delivering its mission.

WAPA’s annual report is available on The Source, a website dedicated to displaying operational data and financial information in one convenient location. Read more.

Source: WAPA Media Relations, 1/6/17