Equipment Loan Program adds new tools

Thanks to your suggestions, WAPA customers can now borrow two new diagnostic tools from our Equipment Loan Program. The electromagnetic field (EMF) monitor and the Sense Home Energy monitor are easy-to-use meters that provide useful information for both you and your customers.

Electromagnetic field monitor

The US National Institute for Occupational Safety and Health does not consider low-frequency EMFs to be a proven health hazard, but your customers may have concerns about nearby power lines or appliances in their home. You can use the EMF monitor to answer their questions. This device allows you to measure when, for how long and how frequently an appliance or system is emitting EMFs.  No special training is needed to use the point-and-shoot tool and it does not store readings to be downloaded.

Sense Home Energy monitor

The Sense Home Energy monitor measures the energy consumption of individual appliances and light fixtures. It connects wirelessly to the user’s cell phone to provide data that can help consumers understand their home energy use and take more effective actions to reduce it. The information is stored on the connected cell phone.

As a WAPA customer, you can borrow new monitors and a whole library of other useful tools free of charge. Utilities must pay the cost of return shipping. To schedule an equipment loan, contact Chris Lyles at 720-962-7249. And don’t forget to share your story with Energy Services Bulletin about how the borrowed tool helped your utility.

WAPA’s Renewable Resources Program co-sponsors workshop on tough solar-program challenges

June 7-8, 2017
Golden, Colorado

What is the toughest challenge for an electric cooperative or public power utility in planning for community solar? Many utilities say it is solar resource procurement; for others, the top challenge would be pricing that works for both the utility and the customer, and turning that into a program offer. The Community Solar Value Project You are leaving WAPA.gov. (CSVP) and WAPA’s Renewable Resources Program have heard these frequently cited concerns, and they are responding with a new, one-and-a-half day workshop, Community Solar Procurements, Programs and Pricing, on June 7-8 at the WAPA Electric Power Training Center in Golden, Colorado. Registration You are leaving WAPA.gov. is free and targeted at utilities in the West, whether they are in states like Colorado that have guiding community solar legislation or states in which community solar is an option that requires utility leadership and innovation.

Jill Cliburn explains how the Community Solar Value Project is working to improve the community-scale solar model.

Jill Cliburn explains how the Community Solar Value Project is working to improve the community-scale solar model. (Photo by Community Solar Value Project)

According to Jill Cliburn, program manager for CSVP, this event will be the culmination of a two-and-a-half-year investigation into utilities’ best practices and innovations in community solar. Community solar, or community shared solar, describes a range of programs that allow customers to share, usually by a per-kilowatt-hour subscription or by leasing or buying panels, in a relatively large solar project, regardless of their ability to host a typical rooftop solar system. Projects are currently in place in 29 states, with the total market expected to grow by 20 percent or more annually.

This workshop will feature speakers from utility-led community solar programs, such as those at Sacramento Municipal Utility District You are leaving WAPA.gov. and Pedernales Electric Cooperative. You are leaving WAPA.gov. Thought leaders from CSVP’s own expert team, Navigant Consulting, You are leaving WAPA.gov. the Regulatory Assistance Project You are leaving WAPA.gov. and Rocky Mountain Institute You are leaving WAPA.gov. (RMI) will also speak. RMI’s successful Shine Project recently demonstrated ways to dramatically lower local solar procurement costs, whether for community solar programs or other utility needs.

“We’re also making time for participants to share their own unique challenges and solutions, so everyone will leave the workshop with actionable notes and resources,” Cliburn said.

Working with a utility forum group of about 10 utilities in the West, CSVP has put emphasis on practical solutions. For example, the project’s approach to pricing begins with streamlined utility-side economic analysis, but takes into account the market-target price required for program success. CSVP also has introduced new ways to package community solar with other utility program offers. And the project has published easy-to-use resource guides and checklists to help keep other tasks, from market research to completing the project RFP and procurement, on track and on budget.

Community Solar Procurements, Programs and Pricing begins at 3:00 p.m. (MDT) on Wednesday June 7, with a “lightning round” of community solar best-practice presentations and a quick tour of WAPA’s grid simulator, followed by a cash-bar networking reception. On Thursday June 8, the workshop convenes from 8 a.m. to 5 p.m., with lunch and breaks included. There is no cost for utility representatives to participate in this workshop, thanks to CSVP sponsorship by the U.S. Department of Energy SunShot Initiative and Solar Market Pathways Program and workshop co-sponsorship from the WAPA Renewable Resources Program and Extensible Energy, LLC, You are leaving WAPA.gov. the prime contractor for CSVP. Participants only cover travel and hotel costs and incidentals. For more information, see the registration website or contact workshop coordinator Nicole Enright.

Nebraska City Utilities celebrates Arbor Day year-round

Trees are so beautiful and useful—they provide food, fuel and lumber, prevent soil erosion, cool the planet and inspire poets—so it is fitting that they have their own national holiday: Arbor Day. It is also fitting that the city that held the first Arbor Day in 1872 makes tree planting a part of its ongoing resource planning efforts.

The home of J. Sterling Morton, the founder of Arbor Day, is now an historic landmark and park in Nebraska City.

The home of J. Sterling Morton, the founder of Arbor Day, is now an historic landmark and park in Nebraska City. (Photo by Arbor Day Farm)

Recognizing the important role trees play in the environment and in its history, Nebraska City Utilities You are leaving WAPA.gov. (NCU) offers its customers not one, but two tree planting programs. Customers can choose the municipal utility’s own “Energy Saving Tree” program.  Also offered in partnership with the National Arbor Day FoundationYou are leaving WAPA.gov. (NADF) is the foundation’s “Three Free Trees” program, which NCU helps to facilitate for its customers. Both programs give NCU the chance to educate customers about planting “the right tree in the right place,” and together have saved more than 67,000 kilowatt-hours (kWh).

Tale of two programs
The “Energy Saving Tree” program reimburses the customer for half the cost of a pre-approved tree up to $100. “An NCU arborist—someone from our tree line clearance crew —helps the homeowner pick the spot to plant it based on best tree-planting practices,” explained NCU General Manager Leroy Frana.

Wire-friendly varieties that are eligible for the rebate include the Armur maple, hedge maple, serviceberry, eastern redbud, flowering crabapple, Japanese tree lilac and thornless cockspur hawthorn.

Participants receive the reimbursement as a credit on their bill and then enjoy lower utility bills during the summer cooling season. The strategically planted tree also increases the value of the property.

National Arbor Day Foundation’s “Three Free Trees” provides up to three trees of 2 to 4 feet in height at no cost to the customer. The truly dedicated environmentalist can get 10 free seedling trees by joining the foundation. The trees come to the customer by mail and the NADF website helps them with choosing the site for planting. “We budget for 100 trees annually,” said Frana, “It’s a popular program because everybody loves getting something for free.”

Tree-lined history
Soon after arriving in Nebraska City in 1854, journalist J. Sterling Morton began planting orchards, experimenting with various crops and spreading the gospel of trees and conservation to his fellow pioneers. The vast expanse of treeless prairie needed windbreaks to prevent soil erosion, and settlers need building material and shade. Morton not only encouraged individuals to plant trees; he urged civic groups to join in. His work led to an appointment as Secretary of the Nebraska Territory.

Morton organized the first “tree-planting holiday” in 1872 and it is estimated that more than one million trees were planted in Nebraska by individuals and counties in celebration. Nebraska declared Arbor Day a state holiday in 1885 and chose April 22, Morton’s birthday, as its permanent date.

Today, Arbor Day is celebrated around the world on different dates (based on the best time to plant trees in the region), and Morton’s Nebraska City farm is now a 260‐acre National Historic Landmark known as the Arbor Day FarmYou are leaving WAPA.gov.

Like most states, Nebraska now celebrates Arbor Day on the third Friday of April. Frana recalled having their newly purchased tree riding a float with his children in the city’s 2011 Arbor Day parade, and planting the State Street Maple at their home later in the day. “That tree is about 16 or 18 feet tall now,” he said.

Plant your future
Planting trees is a good investment for a utility even if it is not in the middle of the Great Plains. Nationwide, the Energy Saving Trees program has saved more than 300 million kWh and 4 million therms, sequestered or avoided almost 1 billion pounds of carbon dioxide emissions and provided $106 million in combined energy and community benefits. To put it in personal terms, “Shading the home is one of the best ways to cut your electric air conditioning load,” Frana pointed out.

Utilities that partner with the Arbor Day Foundation on the Energy Saving Trees program will get help building their program with educational resources, celebration materials and more. Partners can use a calculator on the NADF website to help homeowners determine the right tree for the right place and show much money planting it will save them. Participating in the program can generate positive media attention for your utility, raise public awareness about your programs and beautify your community.

Join other WAPA customers like Sacramento Municipal Utility DistrictYou are leaving WAPA.gov. Colorado Springs Utilities You are leaving WAPA.gov. and, of course, Nebraska City Utilities in planting for the future. Show your customers that you believe as J. Sterling Morton did, that each generation takes the earth as a trustee. Happy Arbor Day from WAPA and Nebraska City Utilities!

Butler County REC tests water for solar energy

Iowa leads the nation in installed wind capacity—only Texas ranks higher—but lags at 34th for installed solar, leaving utilities like Butler County Rural Electric Cooperative You are leaving WAPA.gov. (REC) facing a learning curve. To fill in some of those knowledge gaps, the cooperative launched a demonstration project in late January that will allow it to collect data about solar energy and pass it on to its members.

Butler County REC chose a Duo High-Density system that features both north- and south-facing panels for maximum generation.

Butler County REC chose a Duo High-Density system that features both north- and south-facing panels for maximum generation. (Photo by Butler County Rural Electric Cooperative)

It was growing consumer interest that led to the project, according to Craig Codner, Butler County REC chief executive officer. “As our members continue in the direction of having more interest in renewable energy, we want to share accurate information with them,” he explained. “We want to help members make informed decisions.”

Putting it together
The exploration began with the selection of a 230.6 (kW) direct-current (DC)/147-kilowatt (kW) alternating-current solar array manufactured by Ten K Solar You are leaving WAPA.gov. of Minnesota. Codner said the co-op board chose the Duo High-Density system because it was designed for maximum energy generation and has an excellent warranty.

The system’s wave format features both north- and south-facing modules, increasing the opportunity for demand reduction. The north-facing modules will generate more electricity earlier and later in the day, while the south-facing units will produce higher amounts in the middle of the day, increasing the energy per square foot.

A crew from Western Iowa Power Cooperative installed the system at Butler County REC’s warehouse in Horton, north of Waverly, Iowa. The system is interconnected to Butler County REC’s distribution system with bi-directional metering, rather than net metering. The electricity offsets energy and demand at a rate contracted through Corn Belt PowerYou are leaving WAPA.gov. Butler County REC’s generation and transmission provider.

The co-op expects the arrays to generate about 268,000 kilowatt-hours per year, or enough to serve approximately 15 to 20 members annually. Members and co-op employees can monitor the solar project’s real-time output through a web-based kiosk.  You are leaving WAPA.gov. Codner said that there are plans to add an educational video to the website, as well. “One of the main reasons for the project is to help members understand solar better, how things like cloud cover or particulates in air affect capacity factor,” he explained.

Paying for experience
The project’s total cost of approximately two dollars per DC watt is partially funded by a $20,000 Rural Energy for America Program (REAP) grant, New Clean Renewable Energy Bond (CREB) financing and a federal tax credit.

This was the first time Butler County REC received REAP funding, offered through the U.S. Department of Agriculture. Applying for the REAP grant and for New CREB financing from the National Rural Co-op Finance Corporation You are leaving WAPA.gov. was a labor-intensive experience, Codner acknowledged. “I would advise co-ops to look carefully at all their financing options when they undertake a renewable energy project,” he said. “Self-financing avoids a lot of paperwork.”

Continuing renewables support
The new solar array may be Butler County REC’s first foray into utility-owned renewables, but the co-op has offered members the opportunity to support member-owned clean energy projects since 2006. The Energy Wise Renewables program initially supported only wind projects but has been expanded to include solar and other types of generation that enhance the traditional electric power supply. Codner estimates that there are 350 to 500 kW of solar interconnected to the co-op’s system.

Butler County REC is absorbing the solar project’s cost rather than using Energy Wise dollars to offset it, Codner added. “We decided that those dollars should go to member projects as originally intended,” he said.

Looking ahead
Now that the solar system is operational, Butler County REC is planning an open house to let members get a closer look at the project and ask questions. Codner is looking forward to testing manufacturer claims about the equipment and learning more about interconnection, operation and maintenance. “Safety—for members and our employees—is our No. 1 concern,” he stated.

If all goes well, the co-op board of directors is considering several possible locations for installing a second array in 2017. This second project may be a community solar initiative that would offer subscriptions for sale to members at a set rate for a certain period of time.

So far, the projects on Butler County REC’s system have been smaller ones that are most cost effective if the generation is consumed on site. But good customer service is about preparation and innovation. Butler County REC is taking steps today to make sure it is ready for whatever is coming tomorrow.

Source: In Touch newsletter, February 2017

IREC releases new shared renewables program guide

Artwork by Interstate Renewable Energy Council

The national market for shared renewable energy programs has grown significantly since the Interstate Renewable Energy Council You are leaving WAPA.gov. (IREC) published its Model Rules for Shared Renewable Energy Programs in 2009 and the update of those rules in 2013. Today, interest in shared renewables is growing, along with many more mandatory statewide and voluntary utility programs. To stay current with those industry changes, IREC has released the updated Five Guiding Principles for Shared Renewable Energy.

While many of the original principles remain, the modifications are intended to reflect evolutions in the market, as well as the insights IREC has gained from working with states creating the earliest shared programs. These guiding principles highlight the benefits of shared renewable energy programs to participants, the renewable energy industry, utilities and all energy consumers.

The new Five Guiding Principles are also intended to broadly define what constitutes a shared renewable energy program with a focus on the consumer experience. IREC defines “shared renewable energy” or “shared renewables” programs as programs that enable multiple customers to share the economic benefits of one renewable energy system via their individual utility bills (typically through bill credits). Other “community” renewables programs, such as green tariff shared renewables, group purchasing or aggregate net metering programs are not included under the definition.

The five principles in summary are:

  1. Shared renewable energy programs should expand renewable energy access to all energy consumers, including those who cannot install renewable energy on their own properties.
  2. Shared renewable energy programs should provide a fair value proposition to participants and tangible economic benefits on their utility bills.
  3. Shared renewable energy programs should be consumer-centric and accommodate diverse consumer preferences.
  4. Shared renewable energy programs should encourage fair market competition.
  5. Shared renewable energy programs should be additive to and supportive of existing renewable energy programs, and not undermine them.

Additional IREC resources on shared renewable energy programs include:

Source: Interstate Renewable Energy Council, 2/15/17

DGIC announces new website, case studies, webinar schedule

Artwork by Distributed Generation Interconnection Collaborative

Utilities faced with questions posed by the growth of residential photovoltaic (PV) systems and the emergence of battery storage can find answers with the Distributed Generation Interconnection Collaborative (DGIC). This forum enables electric utilities, solar industry participants and other stakeholders to exchange best practices for distributed PV interconnection.

Now in its fourth year, the DGIC has updated its website to make it easier for visitors to find exactly what they are looking for. Content is organized by four topic areas:

  • Data transparency
  • Business models and regulation
  • Application processing
  • Analytical methods for interconnection
  • Technology solutions

Webinars, reports and blog articles are just a click away, and DGIC can easily add the latest research on distributed generation coming from the National Renewable Energy Laboratory. You will want to bookmark the new website and visit regularly to check for updates.

Suggest case studies
Do you know of an organization doing high-quality, innovative work on the interconnection of distributed generation? You can nominate that organization to be profiled in a series of case studies DGIC is planning to produce. The case studies will extend DGIC’s peer exchange beyond the webinar format to highlight leading practices in the field.

Help DGIC identify industry leaders by submitting your nominations by April 30. The nomination form will remain open after that date but only nominations received by the deadline will be considered for completion in 2017.

Attend webinars
The DGIC webinar schedule for 2017 has been released and it showcases a diverse array of topics and expert speakers from utilities, research organizations and other industry participants.

The peer exchange events begin April 5 with Energy Storage Permitting, Interconnection, and AnalysisYou are leaving WAPA.gov. This webinar will focus on one of the most talked about and fastest growing distributed energy resources in the country. This relatively new technology has the ability to act as both a load and a generator, posing unique challenges when interconnecting to the grid. Attendees will learn about permitting, interconnection requirements, and the specific analytical needs of energy storage systems.

Distributed Solar for Smaller UtilitiesYou are leaving WAPA.gov. on May 18, will highlight the experiences of smaller utilities that are shifting their business processes, staffing, planning and operations to integrate distributed solar into their systems.

The July 19 webinar, Plug-and-Play SolarYou are leaving WAPA.gov. will discuss new technologies and techniques that could reduce equipment and labor costs, but may require changes to interconnection standards and procedures.

The webinar series concludes in September with Aggregation of Distributed Energy Resources which will feature lessons learned from utilities exploring the possibility of putting a variety of distributed resources under unified operational control. The date and registration information for this webinar will be announced later this year.

All scheduled webinars will be presented from 12 to 1 P.M. Mountain Time. There is no cost to participate, but registration is required.

Source: The Distributed Generation Interconnection Collaborative, 2/24/17

Change is in air at Utility Energy Forum

May 3-5, 2017
Santa Rosa, California

If the rapid pace of change in the utility industry has become almost a clichéd topic, it is because trying to assess and manage it is a constant challenge across large, small, investor-owned and public power providers alike. So don’t expect attendees at the 37th annual Utility Energy Forum You are leaving WAPA.gov. to run out of things to say about this year’s theme, “Change is the Only Constant – Customers, Policy and Technology.”

Packed agenda
Over three days, utility managers and marketers, customer service professionals, program developers, facility managers and industry allies will tackle that theme from many perspectives. The agenda covers the broad categories of policy, strategic planning, technology, customer programs and workforce development.

The opening keynote by Seth Kiner, managing director at Charlotte Street Advisors, You are leaving WAPA.gov. delves into the many shifts underway in the industry and what they mean for utilities, policy makers and electricity customers. Kiner will also explore how energy providers are evolving to meet the needs of consumers, regulators and stakeholders.

Sessions will explore topics such as electric vehicles, building retro-commissioning, window coverings and partnering with specific market segments. As always, WAPA customers play a prominent role in hosting panels and presenting. Roseville Electric You are leaving WAPA.gov. will discuss its revamped residential new construction program, formerly known as Best Home. Burbank Water and Power You are leaving WAPA.gov. will explain how teaming up with a gas utility encouraged conservation of water, electricity and gas, all at the same time. Sacramento Municipal Utility District You are leaving WAPA.gov. will talk about the Coalition for Home Electronics Energy Reduction, a collaborative effort to cut U.S. home entertainment energy consumption by 10 terawatt-hours annually by 2020.

Speaking of utilities, you won’t want to miss the Pre-Forum Workshop, for power providers and government representatives only. Registrants took a survey and voted on the questions they most wanted to address in this year’s roundtable discussion. The top questions are:

  • What is the value of energy storage for customers, utilities and the grid?
  • What beyond-the-meter services is your utility considering?
  • What hurdles are your utility encountering with integrating and managing more energy efficiency in your resource mix?

Make new friends, partners
In addition to the sessions, the forum offers many opportunities for attendees to compare notes, brainstorm, ask each other questions and come up with new answers together.

The Utility Stand-up Challenge is a fast-moving poster session during which attendees can visit up to six storyboards detailing utility-sponsored energy programs or research. Storyboard presenters have up to five minutes (seven with Q&A) to share their program’s goals, successes and lessons learned. A bell rings, attendees choose another storyboard and the clock starts again.

Networking breaks, receptions and meals provide more chances to mingle and chat. The ever-popular “Any Port in a Storm” wine tasting event will be back on Thursday night.

This year, the Utility Energy Forum is meeting at the Hilton Sonoma, in the heart of the California wine country.

This year, the Utility Energy Forum is meeting at the Hilton Sonoma, in the heart of the California wine country. (Photo by Hilton)

Different venue, same high quality
In keeping with the theme of change this year, the UEF is moving to a new home at the Hilton Sonoma in Santa Rosa, California. The hotel is located in the heart of the California wine country, near historic locations.

The nearest airport is the Charles M. Schulz Sonoma County Airport, just three miles from the hotel. The largest airports are San Francisco International Airport and the Metropolitan Oakland International Airport, both 65 miles away. The Sonoma County Airport Express You are leaving WAPA.gov. provides scheduled shuttle service between San Francisco or Oakland airports to the Sonoma County Airport for $34 each way. You can use a taxi, Uber or Lyft to get to the hotel from the Sonoma County Airport.

Register today!
One of the great things about the Utility Energy Forum that hasn’t changed is its all-inclusive registration fee. You get all your meals and two nights in a standard room for one price. There is an add-on fee for additional nights if you decide to stick around for the weekend and enjoy wine country.

There are also opportunities to get your name in front of your colleagues through sponsorship, event hosting and exhibiting. Several packages come with multiple conference registrations, so they are a good value if your organization plans on sending more than one representative.

Another thing that has stayed the same about the Utility Energy Forum is that representatives from WAPA’s Energy Services will be attending. We look forward every year to meeting our customers in person, and we hope to see you there.

Webinar offers guidance on marketing community solar projects

Update: If you were unable to participate in Market Research and Market Segmentation for Community Solar Program Success, March 1, visit the webinar archive You are leaving WAPA.gov. at the Community Value Solar Project. You can download the presentation to learn about the five-step process to drill down from general to specific research and to organize findings into an action plan.

According to a GTM Research report You are leaving WAPA.gov. cited in Public Power Daily, You are leaving WAPA.gov. the community solar market is poised for significant growth in the coming year. However, interest in community solar among utility customers varies widely based on demographic, regional and lifestyle factors. Utilities might be wondering how to design and implement a community solar program that appeals to customers across market segments.

Angela Crooks, from the U.S. Department of Energy SunShot program, attended a CSVP Utility Forum meeting, with Carmine Tilghman of Tucson Electric Power and John Powers, from the CSVP team, including this visit to a solar carport at the Sacramento Municipal Utility District.

Angela Crooks, from the U.S. Department of Energy SunShot program, attended a CSVP Utility Forum meeting, with Carmine Tilghman of Tucson Electric Power and John Powers, from the CSVP team, including this visit to a solar carport at the Sacramento Municipal Utility District. (Photo by Community Solar Value Project)

Five Steps to Tailored Market Research, You are leaving WAPA.gov. sponsored by the Community Solar Value Project You are leaving WAPA.gov. (CSVP), will move quickly from general guidance to five specific steps that utilities can take to achieve results. The webinar features Jennifer Mitchell-Jackson, a partner in Grounded Research and Consulting You are leaving WAPA.gov.and lead author of a new CSVP market research and market segmentation guide.

Market Research and Market Segmentation for Community Solar Program Success shows how to get a better understanding of different customers’ motivations before you offer a community solar program. This guide describes a five-step process, beginning with assessing research needs and tapping outside sources of community-solar market intelligence, through leveraging available utility data, and carefully designing or obtaining new customer research to address specific needs. It can be downloaded for free from the CSVP website.

The webinar is free but registration You are leaving WAPA.gov. is required. If you can’t participate in the webinar, CSVP will record and archive it for on-demand use.

The Community Solar Value Project represents leading energy thinkers and do-ers, ready to “make community solar better,” from both the sponsoring-utility and customer perspective. Members are working to develop a decision framework for community-solar program design, focusing first on optimal siting and project design, procurement, target marketing and matching with companion measures that attack solar-integration challenges.

Upcoming deadlines

SRP customers enjoy a temporary rate decrease

There is nothing like passing the fruits of good management on to customers to build a strong relationship, and Salt River Project You are leaving WAPA.gov. (SRP) is doing just that by reducing electricity prices by an average of 1.6 percent for the next 10 months.

Starting with the January 2017 billing cycle, typical residential customers will see a reduction of just under a dollar per month during the winter billing season. The savings will increase to $2.50 to $3.50 per month when the summer billing season begins in May. Prices will return to original winter season prices approved in 2015 with the November 2017 billing cycle.

This is the second time in less than a year that the SRP board has lowered electricity prices for the utility’s 1-million-plus customers. SRP previously instituted a temporary reduction of 3.7 percent for the 2016 July and August billing cycles.

The temporary decreases reflect SRP’s success in identifying market opportunities and cutting costs, said SRP General Manager and Chief Executive Officer Mark Bonsall. “Utility customers are generally more used to seeing price increases than decreases, so we are very happy to be able to lower our prices,” he stated.

Controlling costs
SRP has been able to temporarily lower rates because of reduced expenses in two components of its electric prices: the Environmental Programs Cost Adjustment Factor (EPCAF) and the Fuel and Purchased Power Adjustment Mechanism (FPPAM).

EPCAF tracks costs and revenues related to the renewable energy and energy-efficiency programs SRP adopted to comply with its sustainable portfolio standard. The temporary reduction reflects SRP’s ability to meet its sustainable goals at a lower cost to customers.

Arizona Falls generates up to 750 kilowatts of clean, renewable electricity, which can power up to 150 homes. The roof of the new turbine building and the adjacent shade structure will house solar panels to power ceiling fans on the public deck.

Arizona Falls generates up to 750 kilowatts of clean, renewable electricity, which can power up to 150 homes. This clean resource helps the utility meet its sustainability goals, while keeping rates affordable. (Photo by SRP)

FPPAM allows SRP to recover fuel costs incurred to generate electricity and supplemental power purchases to serve customer needs. Savings in this area are primarily because natural gas costs have been lower than anticipated in the utility’s budget.

SRP passes the costs of these two components directly to customers without any markup. The latest temporary reduction will decrease EPCAF and FPPAM revenue collection by about $40 million.

Succeeding at sustainability
SRP has set a goal to meet 20 percent of its retail electricity requirements through sustainable resources by the year 2020. Solar, wind and geothermal energy, hydropower and energy-efficiency programs currently provide 746 megawatts (MW) of capacity. This diverse mix of clean resources represents more than 14 percent of retail energy needs, putting SRP ahead of schedule to achieve its goal.

Bonsall attributes that success to constantly monitoring the market to find the most reliable, affordable and environmentally responsible resource mix. For example, the 45-MW Sandstone solar power plant puts electricity onto the SRP grid that is both clean and affordable. The cost SRP pays per kilowatt-hour (kWh) from the facility is very close to the utility’s average on-peak market price for electricity.

Energy efficiency programs also play an important role in meeting SRP’s sustainability goals. Last year alone, SRP’s business and residential efficiency programs saved customers 526 million kWh, and they continue to have the most potential of all resources for cost-effective growth.

Communicating is critical
As a not-for-profit public power provider, SRP puts the needs of its consumers first, and that means keeping them up to date on utility activities. Customers learned about the temporary rate decrease through a variety of channels, including customer newsletters, social media, traditional media outlets and through customer service representatives. And customers are giving feedback: “We are hearing from them that they are pleased about the recent announcement,” said SRP Spokesperson Patty Garcia-Likens.

Keeping the lines of communication open, offering customers energy- and money saving programs and providing affordable, reliable electricity has paid off for the utility in customer satisfaction. SRP has ranked highest for residential electric service in the western United States among large electric utilities for the last 15 years, according to annual studies conducted by J.D. PowerYou are leaving WAPA.gov.